Dealing with Difficult People (HBR Emotional Intelligence Series) Spring26 This dream is a complete

This dream is a complete castle in the air… or is it

and how to attract and support local species

What is the shocking otherworldly torrent that they discover there

‘Combines the natural history of programmes such as David Attenborough’s Planet Earth with the planetary focus of Brian Cox’s Universe’ Guardian A beautiful

Dealing with Difficult People (HBR Emotional Intelligence Series) Spring26 This dream is a completeLearn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their and your own emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make